---
title: "Sources & verification"
description: "The complete resource register, with primary-source links and review dates."
---

Jump to: [National services](#national-services) · [New South Wales](#new-south-wales) · [Victoria](#victoria) · [Queensland](#queensland) · [Western Australia](#western-australia) · [South Australia](#south-australia) · [Tasmania](#tasmania) · [Australian Capital Territory](#australian-capital-territory) · [Northern Territory](#northern-territory)

## How this directory was checked

Resource names, contact details and summaries were reviewed against government, emergency-service or service-provider pages. Records were reviewed between 14 and 18 October 2026; each card shows its own review date. Hours appear only where supported by the cited research. A review date is not a guarantee of continuing accuracy or current service availability.

Each entry links directly to its official source. MyFirePlan, NSW RFS, HazardWatch and birdflu.gov.au are included explicitly. The bird flu short address redirects to DAFF’s H5 campaign.

The source project includes machine-readable resource data, research notes and test reports. You can also download the [resource register as JSON](/resources.json).

## Full register

Records are grouped below: national services first, then the main state, then every other state and territory.

## National services

**Triple Zero (000)**

Australia · Reviewed 14 Oct 2026

Phone: [000 — Police, Fire, Ambulance](tel:000)

Primary emergency number for Police, Fire or Ambulance; calls are free.

**Important:** Use for emergencies only. A mobile cannot reach the Emergency Call Service where there is no coverage from any mobile network.

[Open official resource — Triple Zero (000)](https://www.triplezero.gov.au/)

**Emergency Relay Service / National Relay Service (NRS)**

Australia · Reviewed 14 Oct 2026

**106 — TTY/TDD only**

Accessible emergency-call pathways for people who are d/Deaf or have hearing or speech difficulty. Use 106 from a TTY/TDD; it is not a general text-message number.

**Hours:** NRS is available 24/7 except Video Relay; Video Relay hours are limited.

**Important:** Video Relay is not recommended for emergency calls: it cannot be identified/prioritised as emergency and operates only limited hours. Internet/mobile-based relay may be less reliable than 106 and may not identify caller/location. For a TTY, dial 106 first.

[Open official resource — Emergency Relay Service / National Relay Service (NRS)](https://www.accesshub.gov.au/about-the-nrs/how-to-make-an-emergency-call-using-the-nrs)

**Poisons Information Centre**

Australia · Reviewed 14 Oct 2026

Phone: [13 11 26](tel:131126)

Expert phone advice for suspected exposure to poisons, including medicines, chemicals, cleaning products, bites and stings.

**Hours:** 24/7

**Important:** Call promptly; do not wait for symptoms. If someone has stopped breathing or collapsed, call 000 for an ambulance.

[Open official resource — Poisons Information Centre](https://www.healthdirect.gov.au/poisoning)

**healthdirect helpline**

Australia · Reviewed 14 Oct 2026

Phone: [1800 022 222](tel:1800022222)

Health advice from a registered nurse for any health concern.

**Hours:** 24/7

**Important:** For urgent medical help, call 000.

[Open official resource — healthdirect helpline](https://www.healthdirect.gov.au/contact-us)

**Lifeline crisis support**

Australia · Reviewed 14 Oct 2026

Phone: [13 11 14](tel:131114)

Confidential crisis support with a trained crisis supporter; text is also available at 0477 13 11 14.

**Hours:** 24/7

**Important:** If life is in danger, call 000.

[Open official resource — Lifeline crisis support](https://www.lifeline.org.au/131114)

**1800RESPECT**

Australia · Reviewed 14 Oct 2026

Phone: [1800 737 732](tel:1800737732)

National counselling, information and support for people impacted by domestic, family or sexual violence. Text: 0458 737 732; online chat and video call are also offered.

**Hours:** 24/7

**Important:** If in immediate danger, call 000. Use a safer device if possible: calls, texts and browsing can leave records. This directory has no quick-exit feature and does not erase browsing history.

[Open official resource — 1800RESPECT](https://1800respect.org.au/calling-1800respect)

**Kids Helpline**

Australia · Reviewed 14 Oct 2026

Phone: [1800 551 800](tel:1800551800)

Free, confidential phone and online-chat counselling for children and young people aged 5–25.

**Hours:** 24/7

[Open official resource — Kids Helpline](https://kidshelpline.com.au/)

**Bureau of Meteorology — national warning phone service**

Australia · Reviewed 14 Oct 2026

Phone: [1300 659 210](tel:1300659210)

Latest weather warnings by phone.

**Hours:** Available at any time

[Open official resource — Bureau of Meteorology — national warning phone service](https://www.bom.gov.au/resources/learn-and-explore/severe-weather-knowledge-centre/severe-weather-and-coastal-hazard-warning-services)

**Translating and Interpreting Service (TIS National)**

Australia · Reviewed 18 Oct 2026

Phone: [131 450](tel:131450)

Immediate phone interpreting for people with limited or no English, provided by the Department of Home Affairs. Call 131 450 and say the language you need; the operator finds an interpreter and connects you both to the organisation you want to contact. Most TIS National interpreting services are free to non-English speakers.

**Hours:** Immediate phone interpreting: 24 hours a day, every day of the year

**Important:** For immediate danger, call 000 rather than waiting for an interpreter connection. Calls from mobile phones may cost more than a local call. If no interpreter is available in your language, the operator may ask you to call back.

[Open official resource — Translating and Interpreting Service (TIS National)](https://www.tisnational.gov.au/en/Non-English-speakers/Interpreting-services)

**H5 bird flu — Australian Government**

Australia · Reviewed 14 Oct 2026

Phone: [1800 675 888 — Emergency Animal Disease Hotline](tel:1800675888)

Australian Government H5 bird flu hub: local advice, reporting, wildlife, pets, backyard birds, farms, human health and translated resources. The short address redirects to the Department of Agriculture, Fisheries and Forestry campaign.

**Hours:** 24/7

**Important:** If you notice sick or dead birds or other animals, do not touch them or get too close. Take photos only if safe, note the location and report it. This is animal-disease reporting, not a human medical emergency line.

[Open official resource — H5 bird flu — Australian Government](https://birdflu.gov.au/)

**healthdirect — COVID-19**

Australia · Reviewed 16 Oct 2026

healthdirect guide to COVID-19 vaccination, testing and symptoms.

**Important:** For urgent medical help, call 000. For advice from a registered nurse, use the healthdirect helpline.

[Open official resource — healthdirect — COVID-19](https://www.healthdirect.gov.au/covid-19)

**Australian Government — influenza (flu) vaccine**

Australia · Reviewed 16 Oct 2026

Australian Government Department of Health information on yearly flu vaccination, who is recommended to be vaccinated and which groups can get it free under the National Immunisation Program.

[Open official resource — Australian Government — influenza (flu) vaccine](https://www.health.gov.au/topics/immunisation/vaccines/influenza-flu-vaccine)

**Australian Government — COVID-19 vaccine**

Australia · Reviewed 16 Oct 2026

Australian Government Department of Health information on COVID-19 vaccines, including free vaccine eligibility under the National Immunisation Program.

[Open official resource — Australian Government — COVID-19 vaccine](https://www.health.gov.au/topics/immunisation/vaccines/covid-19-vaccine)

## New South Wales

**NSW State Emergency Service (NSW SES)**

NSW · Reviewed 14 Oct 2026

Phone: [132 500 — NSW SES (flood, storm or tsunami)](tel:132500)

Emergency assistance for flood, storm or tsunami, including storm/wind/fallen-tree damage. Requests are prioritised.

**Important:** If anyone is trapped or injured, call 000. The online contact form is not monitored for storm/flood emergencies; call 132 500.

[Open official resource — NSW State Emergency Service (NSW SES)](https://www.ses.nsw.gov.au/contact-nsw-ses)

**Police Assistance Line**

NSW · Reviewed 14 Oct 2026

Phone: [131 444 — Police Assistance Line (non-urgent)](tel:131444)

Non-urgent police assistance, minor-crime reporting and general enquiries.

**Important:** For emergencies or a crime in progress, call 000 instead.

[Open official resource — Police Assistance Line](https://www.police.nsw.gov.au/contact_us_form)

**NSW Mental Health Line**

NSW · Reviewed 14 Oct 2026

Phone: [1800 011 511 — NSW Mental Health Line (24/7)](tel:1800011511)

Free statewide advice, triage and connection to NSW Health mental health services; a trained professional completes a brief assessment and recommends appropriate care.

**Hours:** 24/7

**Important:** Not a one-off counselling service. If someone is in immediate danger, call 000 or attend an emergency department.

For another language, call TIS National 131 450 and ask to be connected. Relay options are listed on the source page.

[Open official resource — NSW Mental Health Line](https://www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx)

**Service NSW — emergencies and natural disasters**

NSW · Reviewed 14 Oct 2026

Phone: [13 77 88 — Service NSW (Mon–Fri, 7am–7pm)](tel:137788)

Disaster preparation/recovery information, personalised support pathways, relief/grants information and replacement-document help; includes support-hub information.

**Hours:** Monday–Friday, 7am–7pm Sydney time

**Important:** In an emergency, call 000; for flood/storm/tsunami assistance, call NSW SES 132 500.

[Open official resource — Service NSW — emergencies and natural disasters](https://www.service.nsw.gov.au/services/emergencies-and-natural-disasters)

**Temporary and emergency housing / Link2Home**

NSW · Reviewed 14 Oct 2026

Phone: [1800 152 152 — Link2Home](tel:1800152152)

Link2Home helps people who are homeless or at risk of homelessness. For disaster accommodation pathways, contact Service NSW on 13 77 88 or a recovery centre.

**Hours:** Link2Home: 24/7

[Open official resource — Temporary and emergency housing / Link2Home](https://www.nsw.gov.au/emergency/recovery/temporary-housing)

**Legal Aid NSW — Disaster Response Legal Service**

NSW · Reviewed 14 Oct 2026

Phone: [1800 801 529](tel:1800801529)

Free legal help after bushfire, storm or flood: insurance claims/disputes, tenancy/housing, disaster grants, financial hardship, Centrelink, work rights and documents.

**Hours:** Monday–Friday, 9am–5pm

[Open official resource — Legal Aid NSW — Disaster Response Legal Service](https://www.legalaid.nsw.gov.au/my-problem-is-about/disasters/disaster-response-legal-service)

**Bureau of Meteorology — NSW warnings summary**

NSW · Reviewed 14 Oct 2026

Official current NSW weather-warning summary; automatically refreshes when warnings are issued.

**Important:** Read the linked warning in full and follow local emergency-service directions.

[Open official resource — Bureau of Meteorology — NSW warnings summary](https://www.bom.gov.au/nsw/warnings.shtml)

**Live Traffic NSW**

NSW · Reviewed 14 Oct 2026

Phone: [132 701](tel:132701)

Transport for NSW official real-time road incidents, closures and changed conditions; a text-to-speech Traffic Info Line and operator assistance are available.

**Hours:** 132 701: 24/7; Transport Management Centre publishes information 24/7

**Important:** Always read individual incident advice/restrictions and do not drive into floodwater or a closed road.

[Open official resource — Live Traffic NSW](https://www.livetraffic.com/help)

**NSW SES evacuation centres**

NSW · Reviewed 14 Oct 2026

Current evacuation-centre locations and opening hours; the page also gives evacuation guidance.

**Important:** Centres open only during emergencies and status changes. Follow evacuation instructions immediately; check routes via Live Traffic. For fires, consult NSW RFS as directed by the page.

[Open official resource — NSW SES evacuation centres](https://www.ses.nsw.gov.au/during-an-emergency/evacuation-centres)

**NSW SES accessibility resources**

NSW · Reviewed 14 Oct 2026

Flood/storm/tsunami planning resources for low/no hearing or vision, disability/mobility, intellectual disability, mental health conditions, carers and Easy Read; includes Auslan and NRS information.

**Important:** Create a tailored plan and support network before an emergency; plan backup power/transport for life-sustaining and mobility equipment.

[Open official resource — NSW SES accessibility resources](https://www.ses.nsw.gov.au/accessibility-resources)

**NSW SES — household pets emergency planning**

NSW · Reviewed 14 Oct 2026

Pet evacuation planning and a 3–7-day animal emergency-kit checklist.

**Important:** Plan to take pets, but evacuation centres may not always be available or suitable for animals; arrange alternative safe options. Assistance animals have separate access guidance.

[Open official resource — NSW SES — household pets emergency planning](https://www.ses.nsw.gov.au/plan-and-prepare/animal-safety/plan-for-your-household-pets)

**NSW SES — assistance animals emergency planning**

NSW · Reviewed 14 Oct 2026

Planning guidance and kit checklist for assistance animals during evacuation.

**Important:** The NSW SES page says people should not be denied transport or evacuation-centre access because of an assistance animal; plan travel and specific animal needs in advance.

[Open official resource — NSW SES — assistance animals emergency planning](https://www.ses.nsw.gov.au/plan-and-prepare/animal-safety/plan-for-assistance-animals)

**NSW Government — Get Ready Animals**

NSW · Reviewed 14 Oct 2026

Emergency planning for companion animals, larger pets, horses and livestock, including a Pet Ready Plan.

**Important:** Plan safe animal transport and alternative accommodation early. Do not re-enter an unsafe area to retrieve an animal; follow emergency-service directions.

[Open official resource — NSW Government — Get Ready Animals](https://www.nsw.gov.au/emergency/get-ready/get-ready-animals)

**Translating and Interpreting Service (TIS National) pathway for NSW mental-health support**

NSW · Reviewed 14 Oct 2026

Phone: [131 450](tel:131450)

Interpreter connection pathway: ask TIS to ring NSW Mental Health Line 1800 011 511.

**Important:** For immediate danger, call 000 rather than waiting for a support connection.

[Open official resource — Translating and Interpreting Service (TIS National) pathway for NSW mental-health support](https://www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx)

**MyFirePlan**

NSW · Reviewed 14 Oct 2026

NSW RFS online bushfire planning tool. Discuss your household’s leaving triggers, safer destination, routes and what to take before fire threatens.

**Important:** Leaving early is your safest choice. Do not wait for an official warning to decide when to leave. This tool is for planning, not incident warnings.

[Open official resource — MyFirePlan](https://www.myfireplan.com.au/)

**NSW Rural Fire Service**

NSW · Reviewed 14 Oct 2026

Official NSW bushfire information, preparation resources and links to current incidents and fire danger ratings.

[Open official resource — NSW Rural Fire Service](https://www.rfs.nsw.gov.au/)

**RFS Fires Near Me**

NSW · Reviewed 14 Oct 2026

Official NSW RFS incident map and fire information. Read the incident advice and follow emergency-service instructions.

**Important:** Maps may not show every incident or update immediately. Do not wait for a mapped incident before taking protective action.

[Open official resource — RFS Fires Near Me](https://www.rfs.nsw.gov.au/fire-information/fires-near-me)

**Fire danger ratings and total fire bans**

NSW · Reviewed 14 Oct 2026

Check the fire danger rating and total fire ban status for your NSW fire area. A rating describes potential fire consequences; it is not a report that a fire has started.

[Open official resource — Fire danger ratings and total fire bans](https://www.rfs.nsw.gov.au/fire-information/fdr-and-tobans)

**RFS bushfire survival plan**

NSW · Reviewed 14 Oct 2026

Official bushfire survival planning guidance to use with your household and MyFirePlan.

[Open official resource — RFS bushfire survival plan](https://www.rfs.nsw.gov.au/plan-and-prepare/bush-fire-survival-plan)

**HazardWatch**

NSW · Reviewed 14 Oct 2026

Official interactive hazard-warning map. NSW SES links to HazardWatch for current flood, severe weather and tsunami warnings.

**Important:** Check the displayed hazard coverage, location, issue time and full warning. A blank map or no displayed warnings does not mean your location is safe.

[Open official resource — HazardWatch](https://www.hazardwatch.gov.au/)

**Hazards Near Me NSW**

NSW · Reviewed 14 Oct 2026

Find the official Hazards Near Me app through the NSW emergency hub and set watch zones for relevant local emergencies.

**Important:** Keep more than one information channel. Do not rely on receiving an app notification before acting.

[Open official resource — Hazards Near Me NSW](https://www.nsw.gov.au/emergency)

**Get Ready NSW**

NSW · Reviewed 14 Oct 2026

Official preparation hub: understand your risk, make an emergency plan, pack a kit, know the warnings and plan with neighbours.

[Open official resource — Get Ready NSW](https://www.nsw.gov.au/emergency/get-ready)

**NSW SES — during an emergency**

NSW · Reviewed 14 Oct 2026

Official flood, storm and tsunami response hub, with warnings, apps, evacuation information and links to safety guidance.

[Open official resource — NSW SES — during an emergency](https://www.ses.nsw.gov.au/during-emergency)

**NSW Health — respiratory illness (flu, COVID-19 and RSV)**

NSW · Reviewed 16 Oct 2026

NSW Health guidance on flu, COVID-19 and RSV: vaccination, staying home when unwell, wearing a mask if you must go out, testing before visiting people at higher risk, and links to weekly respiratory surveillance reports.

**Important:** This page covers prevention and vaccination, not symptom triage. For urgent medical help, call 000.

[Open official resource — NSW Health — respiratory illness (flu, COVID-19 and RSV)](https://health.nsw.gov.au/Infectious/respiratory)

**NSW Health — immunisation programs**

NSW · Reviewed 16 Oct 2026

NSW Health index to vaccination information by age and situation, including pregnancy, childhood, adult and older-adult programs, and flu, RSV, COVID-19 and travel vaccines.

[Open official resource — NSW Health — immunisation programs](https://www.health.nsw.gov.au/immunisation/Pages/default.aspx)

**NSW Health — infectious diseases**

NSW · Reviewed 16 Oct 2026

NSW Health hub for infectious diseases: fact sheets, an A–Z of diseases, the weekly respiratory update, and outbreak alerts and guidance.

[Open official resource — NSW Health — infectious diseases](https://www.health.nsw.gov.au/Infectious/Pages/default.aspx)

**NSW Public Health Units**

NSW · Reviewed 16 Oct 2026

Phone: [1300 066 055](tel:1300066055)

Calling this number connects you automatically to your local NSW Health Public Health Unit. The source page also lists a Public Health Unit directory.

**Important:** Not an emergency or clinical advice line. The source does not state hours or whether the number is intended for the public or for clinicians. For personal health advice, call healthdirect or see a GP; for urgent medical help, call 000.

[Open official resource — NSW Public Health Units](https://www.health.nsw.gov.au/Infectious/Pages/phus.aspx)

## Victoria

**Victoria State Emergency Service (VICSES)**

VIC · Reviewed 18 Oct 2026

Phone: [132 500 — VICSES flood and storm help](tel:132500)

Emergency help for flood, storm, tsunami and earthquake in Victoria. Requests to the help line are logged by a call centre and a local volunteer may follow up.

**Hours:** 24/7 call centre

**Important:** If life is threatened, call 000. The website enquiry form is for general enquiries only, not emergencies. For minor leaks, superficial damage or debris removal, VICSES directs people to a tradesperson or insurer.

[Open official resource — Victoria State Emergency Service (VICSES)](https://www.ses.vic.gov.au/en/about-us/contact-us)

**Country Fire Authority (CFA)**

VIC · Reviewed 18 Oct 2026

Victoria's CFA site covers fire safety, fire bans and Fire Danger Ratings, and how to contact CFA districts and brigades across country Victoria.

**Important:** In an emergency dial 000 for fire, police or ambulance.

[Open official resource — Country Fire Authority (CFA)](https://www.cfa.vic.gov.au/)

**Fire Rescue Victoria (FRV)**

VIC · Reviewed 18 Oct 2026

Contact page for Fire Rescue Victoria, the state's fire and rescue service. The page gives an enquiries form and links to its response area information.

**Important:** For fire and rescue, police or ambulance in an emergency, call 000. The page's general enquiries number is not an emergency line.

[Open official resource — Fire Rescue Victoria (FRV)](https://frv.vic.gov.au/contact-us)

**VicEmergency (website, app and hotline)**

VIC · Reviewed 18 Oct 2026

Phone: [1800 226 226 — VicEmergency Hotline (information, not emergencies; staffed Mon–Fri 8am–6pm)](tel:1800226226)

Victoria's official emergency information service: a map and list of current incidents and warnings, watch zones for the VicEmergency app, and pages on preparing and recovering. This directory does not reproduce live warnings.

**Important:** The hotline is for emergency information, not emergencies. In an emergency call 000. The hotline is staffed Monday to Friday, 8.00am to 6.00pm, with opening times extended during significant bushfires; recorded information on specific topics is available 24 hours a day (CFA hotline page). Deaf, hearing or speech-impaired callers can use the National Relay Service; non-English speakers can ring 131 450 for translated information (as stated on the CFA hotline page).

[Open official resource — VicEmergency (website, app and hotline)](https://www.emergency.vic.gov.au/respond/)

**Victoria Police Assistance Line**

VIC · Reviewed 18 Oct 2026

Phone: [131 444 — Victoria Police Assistance Line](tel:131444)

Non-urgent police assistance, general enquiries and reporting a crime that has already occurred. Non-urgent crimes and events can also be reported online.

**Hours:** 24 hours a day, 7 days a week

**Important:** For danger or a crime in progress, call 000 instead.

[Open official resource — Victoria Police Assistance Line](https://www.police.vic.gov.au/contact)

**Victorian Department of Health: infectious diseases**

VIC · Reviewed 18 Oct 2026

The Victorian Department of Health's infectious diseases page: guidelines, notifiable conditions, an A-Z of disease information and links to surveillance reports. It is aimed mainly at health professionals and links to the Better Health Channel for consumer information.

[Open official resource — Victorian Department of Health: infectious diseases](https://www.health.vic.gov.au/public-health/infectious-diseases-guidelines-and-advice)

**Victorian Department of Health: mental health telephone and online services**

VIC · Reviewed 18 Oct 2026

Department of Health list of mental health phone and online services. It describes area mental health triage as a 24/7 specialist response whose phone number differs by area, so there is no single statewide triage number.

**Important:** This is a directory, not a crisis line: the page lists no single statewide mental health triage number because area numbers differ.

[Open official resource — Victorian Department of Health: mental health telephone and online services](https://www.health.vic.gov.au/mental-health-services/telephone-and-online-services)

**SuicideLine Victoria (suicide crisis support)**

VIC · Reviewed 18 Oct 2026

Phone: [1300 651 251 — SuicideLine Victoria](tel:1300651251)

Suicide crisis support: free professional phone and online counselling for people living in Victoria, including people affected by suicide. Supported by the Victorian Government and delivered by Lifeline. It is not an area mental health triage line.

**Hours:** 24/7

**Important:** If someone is in immediate danger or has seriously harmed themselves, call 000.

[Open official resource — SuicideLine Victoria (suicide crisis support)](https://www.suicideline.org.au/)

**Relief and recovery in Victoria (Victorian Government)**

VIC · Reviewed 18 Oct 2026

Victorian Government guide to help after major emergencies: relief centres, emergency accommodation and payments, clean-up and mental health support, with guides for bushfire, storm and flood. Emergency Management Victoria coordinates state and regional relief and recovery.

[Open official resource — Relief and recovery in Victoria (Victorian Government)](https://www.vic.gov.au/relief-recovery-victoria)

## Queensland

**Queensland State Emergency Service (Queensland SES)**

QLD · Reviewed 18 Oct 2026

Phone: [132 500 — Queensland SES](tel:132500)

Help for non-life-threatening flood and storm emergencies during severe weather. Request help by phone, online or through the SES Assistance QLD app.

**Important:** If life is in danger, call 000. 132 500 is for non-life-threatening flood and storm help.

[Open official resource — Queensland State Emergency Service (Queensland SES)](https://www.ses.qld.gov.au/)

**Queensland Fire Department (QFD)**

QLD · Reviewed 18 Oct 2026

State government page about Queensland's primary fire and emergency service, which includes Queensland Fire and Rescue and the volunteer Rural Fire Service Queensland (rural, semi-rural and urban-fringe areas, fire permits). The agency's own site could not be checked.

**Important:** For a fire or any emergency, call 000. The page lists only the general Queensland Government line (13 74 68) for enquiries, not a fire emergency number.

[Open official resource — Queensland Fire Department (QFD)](https://www.qld.gov.au/emergency/emergencies-services/response/fire-rescue)

**Queensland Disasters: current warnings**

QLD · Reviewed 18 Oct 2026

Queensland Government page linking to official severe weather, flood, cyclone, bushfire, maritime and heat warning sources and local council disaster dashboards. It also offers machine-readable alert feeds and guidance on acting on warnings.

[Open official resource — Queensland Disasters: current warnings](https://www.disaster.qld.gov.au/current-warnings)

**Policelink (Queensland Police non-urgent reporting and enquiries)**

QLD · Reviewed 18 Oct 2026

Phone: [131 444 — Policelink](tel:131444)

State government page on Policelink, Queensland's phone and online reporting for police matters that are not emergencies, such as property damage, stealing, break-ins, stolen vehicles and lost property. The police service's own site could not be checked.

**Hours:** 24 hours, 7 days

**Important:** For urgent matters or a crime in progress, call 000 instead. The number comes from Queensland Government pages, not the police service's own site; confirm it there if a call does not connect.

[Open official resource — Policelink (Queensland Police non-urgent reporting and enquiries)](https://www.qld.gov.au/youth/legal-support-and-your-rights/police-services-crime-prevention)

**Queensland Health: health alerts**

QLD · Reviewed 18 Oct 2026

State government listing of health alerts published by Queensland Health, each linking to its own page. Use it to find official public health information on outbreaks and other health risks. Queensland Health's own site could not be checked.

**Important:** A directory of alerts, not a dedicated infectious diseases page. For emergencies call 000.

[Open official resource — Queensland Health: health alerts](https://www.qld.gov.au/health/conditions/health-alerts)

**1300 MH CALL (Queensland mental health access line)**

QLD · Reviewed 18 Oct 2026

Phone: [1300 642 255 — 1300 MH CALL (Queensland only)](tel:1300642255)

Confidential mental health telephone triage line and first point of contact for Queensland public mental health services. It gives support, advice and referrals, including for mental health crises.

**Hours:** 24 hours, 7 days

**Important:** Only available within Queensland. In an emergency call 000.

[Open official resource — 1300 MH CALL (Queensland mental health access line)](https://www.qld.gov.au/health/mental-health/help-lines/1300-mh-call)

**Queensland Government disaster recovery support**

QLD · Reviewed 18 Oct 2026

Phone: [1800 173 349 — Community Recovery Hotline](tel:1800173349)

Queensland Government information on financial help and support services after a disaster, including grants, event-specific funding pages and wellbeing contacts. The Community Recovery Hotline can give advice.

**Important:** Grants have eligibility criteria. For emergencies call 000.

[Open official resource — Queensland Government disaster recovery support](https://www.qld.gov.au/community/disasters-emergencies/disasters)

## Western Australia

**WA State Emergency Service (SES) emergency assistance (DFES)**

WA · Reviewed 18 Oct 2026

Phone: [132 500 — SES emergency assistance](tel:132500)

In Western Australia the SES is delivered through the Department of Fire and Emergency Services (DFES). The DFES contact page lists the SES emergency assistance number for urgent property repairs you cannot manage yourself, such as storm or flood damage.

**Important:** Call 000 for fire or a life-threatening emergency. Requests are prioritised by urgency, so there may be waits during a natural disaster. The page says SES help does not cover fences, permanent repairs, debris clearing or basic repairs.

[Open official resource — WA State Emergency Service (SES) emergency assistance (DFES)](https://www.dfes.wa.gov.au/contact)

**Department of Fire and Emergency Services (DFES)**

WA · Reviewed 18 Oct 2026

Phone: [13 33 37 — DFES information line (not for emergencies)](tel:133337)

Western Australia's fire and emergency services agency. The site covers hazard information (bushfire, fire in the home, cyclone, storm, flood, tsunami, earthquake, hazmat), warning systems, the volunteer services and recovery funding.

**Important:** 13 33 37 is an information line. For fire or a life-threatening emergency call 000.

[Open official resource — Department of Fire and Emergency Services (DFES)](https://www.dfes.wa.gov.au/)

**Emergency WA — Warnings and Incidents**

WA · Reviewed 18 Oct 2026

Western Australia's official site and app for emergency warnings and incident information, including Total Fire Bans and Fire Danger Ratings. The app lets you set watch zones and RSS and CAP feeds are available.

**Important:** The site says not to wait for an official message before acting, and that warnings may not be issued before life or property is threatened. Notifications may not arrive if an alert is outside your watch zone or your phone has Do Not Disturb or Battery Saver on. Call 000 in a life-threatening emergency.

[Open official resource — Emergency WA — Warnings and Incidents](https://www.emergency.wa.gov.au/)

**WA Police Force — Contact WA Police (131 444)**

WA · Reviewed 18 Oct 2026

Phone: [131 444 — WA Police non-emergency](tel:131444)

Non-emergency police contact: report a crime that has already happened, request police attendance or ask a general question. The page also lists TTY, SMS Assist (registration required) and Crime Stoppers contacts.

**Important:** In an emergency, or for an immediate threat to people or property, call 000. SMS Assist must be registered for first and must not be used for emergencies.

[Open official resource — WA Police Force — Contact WA Police (131 444)](https://www.wa.gov.au/organisation/western-australia-police-force/contact-wa-police)

**HealthyWA — Health conditions A to Z (WA Department of Health)**

WA · Reviewed 18 Oct 2026

Weak fit for infectious diseases: the HealthyWA conditions A to Z, the WA Department of Health's public information site. The index links to articles on many infectious diseases (for example influenza, measles, COVID-19, whooping cough and mosquito-borne diseases) and other conditions, but it is not a dedicated outbreak or public health page.

**Important:** General information only. For urgent symptoms call 000.

[Open official resource — HealthyWA — Health conditions A to Z (WA Department of Health)](https://www.healthywa.wa.gov.au/Health-conditions/Health-conditions-A-to-Z)

**Mental Health Emergency Response Line (MHERL)**

WA · Reviewed 18 Oct 2026

Phone: [1300 555 788 — MHERL (Perth metro only; Peel and regional WA use other numbers)](tel:1300555788)

A 24-hour phone service staffed by mental health clinicians for people in a mental health crisis, plus their families, carers and people who witness a crisis. Covers the Perth metropolitan area and Peel; regional and remote WA uses Rurallink.

**Hours:** 24 hours (Perth metro and Peel)

**Important:** MHERL is not an emergency service. In an emergency call 000. Peel callers use 1800 676 822. Regional and remote WA callers should use Rurallink on 1800 552 002 (4:30pm to 8:30am on weeknights, 24 hours on weekends and public holidays), as the Mental Health Commission page states.

[Open official resource — Mental Health Emergency Response Line (MHERL)](https://mhc.wa.gov.au/getting-help/helplines/mental-health-emergency-response-line)

**Recovery WA — Recovering from an Emergency (DFES)**

WA · Reviewed 18 Oct 2026

Western Australia's emergency recovery site run by DFES. It lists recovery pages for individual emergencies, information on the Premier's Relief Payment and guidance on recovering from bushfire, storm, cyclone, flood and other hazards.

**Important:** What help is available depends on the emergency and whether assistance has been activated; check the site for current eligibility.

[Open official resource — Recovery WA — Recovering from an Emergency (DFES)](https://recovery.dfes.wa.gov.au/)

## South Australia

**South Australian State Emergency Service (SA SES)**

SA · Reviewed 18 Oct 2026

Phone: [132 500 — SA SES](tel:132500)

Official SA SES contact page. Lists 132 500 for SA SES emergency assistance (flood and storm) and an infoline for incident information during significant weather events.

**Important:** For life-threatening emergencies call 000. The online contact form does not start an SA SES response; call 132 500 for help.

[Open official resource — South Australian State Emergency Service (SA SES)](https://ses.sa.gov.au/about-us/contact-us)

**South Australian Country Fire Service (CFS) — Incidents & warnings**

SA · Reviewed 18 Oct 2026

Phone: [1800 362 361 — CFS Information Hotline](tel:1800362361)

Official CFS incidents and warnings page. Explains the warning levels and incident categories used in CFS listings and links to bushfire preparedness information. It also lists the CFS Information Hotline.

**Important:** The Information Hotline is for information, not emergencies. In an emergency call 000.

[Open official resource — South Australian Country Fire Service (CFS) — Incidents & warnings](https://www.cfs.sa.gov.au/incidents/)

**SAFECOM — Emergency Information (Alert SA)**

SA · Reviewed 18 Oct 2026

Official SAFECOM page explaining how South Australia's public emergency warnings work, including the Alert SA platform, Emergency Alert, the bushfire Advice and warning levels, accessibility options and other recommended information sources.

**Important:** Do not rely on a single source: check Alert SA, local ABC radio and the CFS and SES channels, as communications can be unreliable during emergencies.

[Open official resource — SAFECOM — Emergency Information (Alert SA)](https://safecom.sa.gov.au/emergencies/emergenciesinformationjsp/)

## Tasmania

**Tasmania State Emergency Service (Tasmania SES)**

TAS · Reviewed 18 Oct 2026

Phone: [132 500 — Tasmania SES (flood, storm, tsunami)](tel:132500)

Tasmania SES contact page: the emergency help line for flood, storm and tsunami, general enquiries, and relay and interpreter options.

**Important:** In a life-threatening emergency call Triple Zero (000). The 132 500 line is described only for flood, storm and tsunami emergencies.

[Open official resource — Tasmania State Emergency Service (Tasmania SES)](https://www.ses.tas.gov.au/about/contact-us/)

**Tasmania Fire Service (TFS)**

TAS · Reviewed 18 Oct 2026

Phone: [1800 000 699 — TFS Information Line (free call)](tel:1800000699)

Tasmania's fire service site: fire danger ratings, fire bans and permits, bushfire and home fire safety guidance, and links to incidents and warnings.

**Important:** The Information Line is not for emergencies. Report a fire on 000.

[Open official resource — Tasmania Fire Service (TFS)](https://www.fire.tas.gov.au/)

**TasALERT**

TAS · Reviewed 18 Oct 2026

The Tasmanian Government's official emergency information site and app, carrying warnings from agencies such as Tasmania Fire Service, Tasmania Police and SES, with a map and preparedness guidance.

**Important:** In a life-threatening emergency call 000.

[Open official resource — TasALERT](https://alert.tas.gov.au/)

**Tasmania Police: Police Assistance Line**

TAS · Reviewed 18 Oct 2026

Phone: [131 444 — Tasmania Police Assistance Line](tel:131444)

Tasmania Police contact page for non-emergency police assistance and online reporting of some matters.

**Important:** For a life-threatening emergency, if you are in danger, or if a crime is in progress, call Triple Zero (000). TTY users dial 106.

[Open official resource — Tasmania Police: Police Assistance Line](https://www.police.tas.gov.au/contact-us/)

**TasRECOVERY (TasALERT recovery pages)**

TAS · Reviewed 18 Oct 2026

The Tasmanian Government's recovery information after emergencies, with topic pages on financial assistance, health and wellbeing, insurance, legal matters, animal welfare, and your land and home.

[Open official resource — TasRECOVERY (TasALERT recovery pages)](https://alert.tas.gov.au/recovery/)

## Australian Capital Territory

**ACT State Emergency Service (ACT SES)**

ACT · Reviewed 18 Oct 2026

Phone: [132 500 — ACT SES storm and flood assistance](tel:132500)

Contact page for the ACT State Emergency Service, part of the ACT Emergency Services Agency. Lists the storm and flood assistance line for emergency help during floods or storms.

**Important:** For a life-threatening emergency, call 000. The page states no hours for 132 500.

[Open official resource — ACT State Emergency Service (ACT SES)](https://esa.act.gov.au/about-esa-emergency-services/state-emergency-service/contact-ses)

**ACT Fire & Rescue**

ACT · Reviewed 18 Oct 2026

ACT Emergency Services Agency page for ACT Fire & Rescue, the territory's urban fire and rescue service, with its community programs and Community Fire Units. Grass and bushfire response is covered by the ACT Rural Fire Service.

**Important:** In a life-threatening emergency call 000. The ESA contact page says not to call fire stations to report an emergency.

[Open official resource — ACT Fire & Rescue](https://esa.act.gov.au/fire-rescue)

**ACT Rural Fire Service (ACT RFS)**

ACT · Reviewed 18 Oct 2026

ACT Emergency Services Agency page for the ACT Rural Fire Service, which protects the ACT community from grass and bushfires, with preparation information and links to fire danger ratings and total fire ban pages.

**Important:** In a life-threatening emergency call 000.

[Open official resource — ACT Rural Fire Service (ACT RFS)](https://esa.act.gov.au/rural-fire-service)

**ACT Emergency Services Agency: warnings and alerts**

ACT · Reviewed 18 Oct 2026

Explains how ACT emergency warnings are issued and where to find them: the ESA website and incidents map, the Hazards Near Me app, social media, ABC Local Radio, AusAlert and Emergency Alert messages. Describes the channels only; no live warnings.

[Open official resource — ACT Emergency Services Agency: warnings and alerts](https://esa.act.gov.au/be-emergency-ready/warnings-alerts)

**ACT Policing: Police Assistance Line**

ACT · Reviewed 18 Oct 2026

Phone: [131 444 — ACT Policing Police Assistance Line](tel:131444)

Australian Federal Police contact page with an ACT Policing section giving the Police Assistance Line for non-urgent police assistance, which connects callers to local police in the ACT.

**Important:** In an emergency, call 000 and ask for police. This number is taken from the Australian Federal Police contact page because ACT Policing's own site could not be checked.

[Open official resource — ACT Policing: Police Assistance Line](https://www.afp.gov.au/about-us/contact-us)

**ACT Health: diseases and conditions**

ACT · Reviewed 18 Oct 2026

ACT Government index of infectious diseases and conditions, linking to pages on topics such as measles, influenza, COVID-19 and mpox. Managed by the Health and Community Services Directorate. It is a general index, not a dedicated public health contact page.

**Important:** The page says its content is intended for health professionals and is not personal medical advice; see your own health provider about a health concern.

[Open official resource — ACT Health: diseases and conditions](https://www.act.gov.au/health/topics/diseases)

**Access Mental Health Line (Canberra Health Services)**

ACT · Reviewed 18 Oct 2026

Phone: [1800 629 354 — Access Mental Health Line](tel:1800629354)

Phone support for anyone concerned about their own or someone else's mental health, including carers and health professionals. Gives information and advice and can refer to urgent mental health assessment or other Canberra Health Services.

**Hours:** 24 hours a day, 7 days a week (Access Mental Health Line)

**Important:** Not for life-threatening emergencies: call 000 immediately.

[Open official resource — Access Mental Health Line (Canberra Health Services)](https://www.canberrahealthservices.act.gov.au/services-and-clinics/services/access-mental-health)

**ACT Government: support after an emergency**

ACT · Reviewed 18 Oct 2026

ACT Government starting point for recovery: immediate relief, insurance, financial aid, legal help, replacing lost documents and mental health support. Support varies by emergency and is updated after an event.

**Important:** The page says immediate relief is generally time-limited (up to about three months) and that eligibility depends on the emergency.

[Open official resource — ACT Government: support after an emergency](https://www.act.gov.au/emergency-and-safety/reduce-the-impact-of-disasters/support-after-an-emergency)

## Northern Territory

**NT Emergency Service (NTES)**

NT · Reviewed 18 Oct 2026

Phone: [132 500 — NTES (floods, storms, cyclones)](tel:132500)

Help from the NT Emergency Service during floods, storms or cyclones, plus headquarters contacts and an email address for general enquiries. NTES is part of NT Police, Fire and Emergency Services.

**Important:** The official page says to save 000 for other emergencies. Headquarters numbers (Northern 08 8922 3630, Southern 08 8951 9300) are listed under business hours, not for emergencies.

[Open official resource — NT Emergency Service (NTES)](https://pfes.nt.gov.au/nt-emergency-service-general-enquiries)

**NT Fire and Rescue Service (NTFRS)**

NT · Reviewed 18 Oct 2026

Phone: [08 8999 3473 — NTFRS (non-emergency)](tel:0889993473)

NT Fire and Rescue Service responds to fires, road crash rescues and hazardous materials incidents. The site has bushfire safety guidance, permits to burn, fire station profiles and a fire incident map.

**Hours:** 24 hours (listed under 24 hour assistance lines for non-emergencies)

**Important:** This number is for non-emergency fire assistance only. In an emergency always dial 000.

[Open official resource — NT Fire and Rescue Service (NTFRS)](https://pfes.nt.gov.au/fire-and-rescue-service)

**NTFRS Fire Incident Map (fire incidents only)**

NT · Reviewed 18 Oct 2026

Interactive map of NT Fire and Rescue Service incidents and bushfire warning levels, published by NT Police, Fire and Emergency Services.

**Important:** Partial coverage only: this is a fire-focused incident map, not an all-hazards warnings site, and it is not real time (the page says it updates roughly every 10 to 15 minutes and advises using more than one source). It does not cover flood, storm or cyclone warnings. In an emergency call 000.

[Open official resource — NTFRS Fire Incident Map (fire incidents only)](https://pfes.nt.gov.au/fire-and-rescue-service/fire-incident-map)

**NT Police Force: police contacts**

NT · Reviewed 18 Oct 2026

Phone: [131 444 — NT Police (non-emergency)](tel:131444)

Police assistance where there is no immediate danger, with local station numbers and other police contacts.

**Hours:** 24 hours (listed under 24 hour assistance lines for non-emergencies)

**Important:** For non-emergencies only. In an emergency or life-threatening situation call 000.

[Open official resource — NT Police Force: police contacts](https://pfes.nt.gov.au/online-services/police-contacts)

## Technical references

[Blume quickstart](https://useblume.dev/docs/quickstart) · [Blume deployment](https://useblume.dev/docs/deployment) · [Cloudflare Pages direct upload](https://developers.cloudflare.com/pages/get-started/direct-upload/) · [Cloudflare Workers static assets](https://developers.cloudflare.com/workers/static-assets/).

## Maintaining accuracy

Review urgent phone numbers and URLs regularly and after any agency restructure or announced service change. Treat a network failure during link checking as unverified, not proof that a service has closed. Check changed content manually before changing the directory.