Make a household emergency plan

Prepare for NSW fires, floods, storms, heatwaves and other disruptions.

Start with official planning resources

Get Ready NSW organises preparation around understanding your risk, making an emergency plan and packing an emergency kit. Use the official guidance for the hazard, location and needs of your household.

Discuss these needs before an emergency

• Who needs help, and who can provide it if the usual carer is unavailable?
• Where will you go, how will you travel, and what is your backup route?
• How will you receive warnings and contact people if power or mobile service fails?
• What medicines, documents, equipment and supplies need to leave with you?
• How will you move pets, livestock or assistance animals safely?

These are planning prompts, not an evacuation order or a complete kit specification. Use the agency checklists below and review your plan when your circumstances change.

Choose the relevant pathway

Bushfire planning and MyFirePlan · Flood, storm and tsunami guidance · Disability and accessible planning · Animal planning.

Save essential contacts

Print the urgent-help page and your household’s plan. The Site’s page menu offers PDF export for printing, or use your browser’s Print function. A printout is a backup reference; current warnings still come from official services.

Other states and territories

In an emergency anywhere in Australia, call 000. These are each state’s own services; check the official page before calling.

• VIC — State emergency service: Victoria State Emergency Service (VICSES) — 132 500 — VICSES flood and storm help
• VIC — Fire and rescue: Country Fire Authority (CFA)
• VIC — Fire and rescue: Fire Rescue Victoria (FRV)
• QLD — State emergency service: Queensland State Emergency Service (Queensland SES) — 132 500 — Queensland SES
• QLD — Fire and rescue: Queensland Fire Department (QFD)
• WA — State emergency service: WA State Emergency Service (SES) emergency assistance (DFES) — 132 500 — SES emergency assistance
• WA — Fire and rescue: Department of Fire and Emergency Services (DFES) — 13 33 37 — DFES information line (not for emergencies)
• SA — State emergency service: South Australian State Emergency Service (SA SES) — 132 500 — SA SES
• SA — Fire and rescue: South Australian Country Fire Service (CFS) — Incidents & warnings — 1800 362 361 — CFS Information Hotline
• TAS — State emergency service: Tasmania State Emergency Service (Tasmania SES) — 132 500 — Tasmania SES (flood, storm, tsunami)
• TAS — Fire and rescue: Tasmania Fire Service (TFS) — 1800 000 699 — TFS Information Line (free call)
• ACT — State emergency service: ACT State Emergency Service (ACT SES) — 132 500 — ACT SES storm and flood assistance
• ACT — Fire and rescue: ACT Fire & Rescue
• ACT — Fire and rescue: ACT Rural Fire Service (ACT RFS)
• NT — State emergency service: NT Emergency Service (NTES) — 132 500 — NTES (floods, storms, cyclones)
• NT — Fire and rescue: NT Fire and Rescue Service (NTFRS) — 08 8999 3473 — NTFRS (non-emergency)