Recovery, housing & legal help
NSW services to help after a disaster or emergency.
Start with recovery support
Service NSW — emergencies and natural disasters
13 77 88 — Service NSW (Mon–Fri, 7am–7pm)Disaster preparation/recovery information, personalised support pathways, relief/grants information and replacement-document help; includes support-hub information.
Hours: Monday–Friday, 7am–7pm Sydney time
Important: In an emergency, call 000; for flood/storm/tsunami assistance, call NSW SES 132 500.
Grants, eligibility and application windows vary by declared event, location and circumstances. This directory does not promise funding or list amounts that may expire. Use current Service NSW advice.
Accommodation and housing
Temporary and emergency housing / Link2Home
1800 152 152 — Link2HomeLink2Home helps people who are homeless or at risk of homelessness. For disaster accommodation pathways, contact Service NSW on 13 77 88 or a recovery centre.
Hours: Link2Home: 24/7
Open official resource — Temporary and emergency housing / Link2Home ↗An evacuation centre is not the same as a recovery centre or temporary housing. For immediate evacuation information, open current official warning and centre links.
Legal support after a disaster
Legal Aid NSW — Disaster Response Legal Service
1800 801 529Free legal help after bushfire, storm or flood: insurance claims/disputes, tenancy/housing, disaster grants, financial hardship, Centrelink, work rights and documents.
Hours: Monday–Friday, 9am–5pm
Open official resource — Legal Aid NSW — Disaster Response Legal Service ↗Keep relevant documents where safe to do so and seek advice suited to your circumstances. This directory does not provide legal advice.
Emotional support
Recovery can be difficult long after the immediate danger has passed. Crisis and mental-health support is available alongside practical assistance.
Other states and territories
In an emergency anywhere in Australia, call 000. These are each state’s own services; check the official page before calling.
- VIC — Recovery and disaster assistance: Relief and recovery in Victoria (Victorian Government)
- QLD — Recovery and disaster assistance: Queensland Government disaster recovery support — 1800 173 349 — Community Recovery Hotline
- WA — Recovery and disaster assistance: Recovery WA — Recovering from an Emergency (DFES)
- TAS — Recovery and disaster assistance: TasRECOVERY (TasALERT recovery pages)
- ACT — Recovery and disaster assistance: ACT Government: support after an emergency